Contact information

📥 CEO Complaints and Suggestions Inbox

To ensure every valued customer has the best possible watch purchasing experience, if anything falls short during purchasing, premium customization, after-sales warranty service, or communication with online customer support, you are welcome to email our CEO management team directly.

  • CEO official email: lxx3292@gmail.com
  • We handle:
    • Major disputes concerning after-sales service and quality inspections
    • Bulk international business cooperation and regional agency inquiries
    • Suggestions for improving website operations and quality-control procedures
  • Response time: Management personally reviews this inbox. We commit to providing a formal response and proposed solution within 24 to 48 hours of receiving your email.

(For general product pricing, current stock, customization progress, or pre-shipment QC video confirmation, please contact our official LINE customer service first for the fastest online assistance.)