Warranty and Returns

💎 Product quality policy

We are committed to providing the highest quality watches to all our customers.
Every house undergoes a thorough inspection before being delivered to you.

- 🔍 Check the case / dial / strap / mechanism carefully.
- 📦 Safely packaged to prevent shock.
- 🕒 Test the function for at least 48 hours before shipping.
- 🧰 There is a product warranty if there is a problem within 7 days after receiving the product.
- 🛠 Repair / spare parts replacement service for our customers.

📦 Return Policy

To ensure customers are confident in every purchase
We have a return policy in case of product problems.

- You can request a change/return of the product within 7 days after receiving the product.
- The product must be in its original condition, unused.
- Customers must take a video while unboxing to confirm the problem.
- If the product is damaged during production or transportation, we will be responsible for all costs.
- If you change your mind, no cash refunds will be given. You can exchange it for another model.

🛠 Product Warranty Policy

We are pleased to provide after-sales service to ensure customer confidence.

- Product warranty **1 full year** from the date of receipt of the product.
- If the machine does not run correctly / stops running, it can be sent back for repair.
- Customers must keep the warranty card / product box to confirm their rights.
- Some spare parts can be delivered to customers for self-repair.
- We have a team of skilled technicians who are ready to provide services to our customers.